Privacy Policy & Data Processing
Last updated: July 2026
Controller: Leny Vasquez – AdSocial ([email protected])
At AdSocial we take the privacy of information and the protection of our users’ personal data very seriously. This Privacy Policy describes how we collect, use, store, and protect the information you provide through our website and our 3-step diagnosis form, ensuring compliance with applicable international data-protection rules (including GDPR in the European Union, CCPA/CPRA in the United States, LGPD in Brazil, and Chilean Law No. 19.628).
1. Information we collect
We only collect information strictly necessary to evaluate the commercial viability of your project and to contact you:
- Contact data: Full name, email address, phone/WhatsApp number, and Instagram username.
- Business information: Type of product or service, main marketing challenges, estimated investment budget range, and strategic delegation goals.
- Technical browsing data: Basic browsing information (IP address, browser type, and device) collected anonymously to ensure the site’s technical performance.
2. Purpose & legal basis
We process your personal data for the following legitimate purposes:
- Project evaluation (Strategic Diagnosis): Analyze the current state of your business to determine whether our accompaniment programs or services (Meta Ads, Content, Branding, or Editing) fit your needs.
- Direct contact: Respond to your diagnosis request by email or WhatsApp.
- Legal basis: Processing is based on your explicit consent when accepting this policy before submitting the diagnosis form, or on legitimate interest to answer your pre-contract enquiry.
3. Cookies & tracking technologies (Meta Pixel and Google Analytics)
Our website uses tracking and storage technologies (cookies and pixels) to analyze user behavior, measure campaign effectiveness, and optimize navigation. These tools include:
- Meta Pixel (Facebook and Instagram): Lets us measure Meta Ads campaign performance, understand user actions on our site, and show relevant ads on Meta platforms to potentially interested audiences.
- Google Analytics: Collects anonymous information about traffic and browsing patterns (such as most-visited pages or time on site) to help us improve content and technical usability.
- Cookie management: We do not use these technologies to collect sensitive information without authorization. You can configure, disable, or delete cookies at any time in your browser settings. Disabling cookies will not prevent you from submitting the diagnosis form or browsing the site.
4. No sale or transfer to third parties
AdSocial does not sell, rent, trade, or transfer your personal data to any company or third party under any circumstance. Your information remains strictly confidential and is used only for the direct professional relationship between you and AdSocial.
5. Retention & storage
We keep personal data only as long as needed for the purposes for which it was collected (project evaluation and commercial follow-up) or as required by applicable legal obligations. If no commercial relationship follows the evaluation, you may request immediate deletion of your records from our databases.
6. Data-protection rights (international rules)
Regardless of your place of residence (European Union, United States, Chile, or Latin America), you have the right to exercise full control over your personal data:
- Access and rectification: Request a copy of the personal information we hold about you or ask for correction of inaccurate data.
- Erasure / deletion (“right to be forgotten”): Request total deletion of your personal data from our records.
- Objection and restriction: Object to processing of your data or restrict the scope of its use.
- Non-discrimination (US – CCPA/CPRA): You will not receive discriminatory treatment or a change in service quality for exercising your privacy rights.
To exercise any of these rights, simply email [email protected] stating your request and using the subject “Privacy Rights”.
7. Third-party links & social networks
Our website contains links to our social networks (Instagram, TikTok, etc.) or external platforms. AdSocial is not responsible for the privacy practices or content of those external sites. We recommend reviewing the privacy policy of each platform you visit.
8. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy to reflect legal changes, international regulations, or improvements to the site architecture. Any update will be available on this same page with the corresponding revision date.
9. Contact
If you have questions, doubts, or concerns about how we handle your data, you can write to us at:
- Email: [email protected]
- Phone / WhatsApp: +56 9 3501 4089