Terms & Conditions

Controller: Leny Vasquez – AdSocial ([email protected])

This document sets out the commercial and operational conditions that govern use of the AdSocial website and engagement of its consulting, ad management, content strategy, and visual identity services. By browsing this site or submitting the diagnosis form, you accept the terms described here.

1. Working model & operational transparency

• Paid media management (Meta Ads): The budget allocated to Meta Ads (Facebook and Instagram) is executed and billed directly via the payment method registered by the client on their own ad account. AdSocial manages strategy and optimization, ensuring full transparency in spend traceability and control.
• Supply of base materials: To ensure technical standards and visual authenticity, the client is responsible for providing on time the base materials required (product photos, source videos, manuals, or specific inputs) for service delivery.
• Operational continuity: Campaign Management and Content Strategy & Positioning programs require a minimum commitment of three (3) continuous months. This period is essential to feed algorithm learning and consolidate a predictable system.

2. Billing & payment conditions

• Document issuance: All our services are invoiced via fee receipts (boleta de honorarios), in accordance with Chilean law applicable in 2026, applying the corresponding 15.25% withholding.
• Payment terms: Recurring services are paid within the first five (5) days of each monthly cycle. Specific amounts and payment dates are confirmed in the formal proposal sent after the diagnosis phase.

3. Scope of services & results disclaimer

• Scope: AdSocial provides consulting, design, copywriting, and ad management services under rigorous professional criteria.
• No performance guarantees: Final commercial results of campaigns depend on multiple factors outside AdSocial’s control (such as competitiveness of the client’s offer, quality of the client’s sales process, website conversion, or market fluctuations). Therefore, AdSocial does not guarantee specific revenue volumes or sales.

4. Intellectual property & confidentiality

• Rights over deliverables: Once the corresponding fees are paid, the client retains full ownership of graphic assets, identity manuals, and ads developed for their brand.
• Confidentiality: AdSocial undertakes not to disclose or misuse strategic information, internal metrics, or databases accessed during service delivery.

5. Changes & contact

AdSocial reserves the right to update these Terms & Conditions to adapt them to legislative developments or changes in the services.

For any enquiry related to this document, you may write to [email protected].